Credit card or prepaid card -- Fees or interest -- Complaint #5237962
Complaint Overview
Complaint ID: 5237962
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: District of Columbia
ZIP Code: 20016
Date Received: 2022-02-18T12:00:00-05:00
Date Sent to Company: 2022-02-18T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
First and foremost, Chase has been charging me a predatory interest rate of 24 % which is predatory. Am attaching a copy of my credit score. There is absolutely no basis for this rate which is usury. Second, I have been charged on interest by Chase where there was no basis for it. I was charged XXXX of interest in the XXXX month of 2022. There were XXXX charges that were part of this calculus that were refunded and not authorized by me. First for XXXX XXXX XXXX XXXX XXXX XXXX for XXXX and the other is XXXX XXXX for XXXX. Hence Chase 's basis for interest calculation is fraudulent. The basis for the interest assessment is XXXX at most not XXXX I want this recalculated and will now need to research all statements to identify other possible examples of interest rate assesment that is not legal. So I want the interest charge refunded and an explanation for the usury esque interest rate when my credit score is XXXX. After i receive a response, i will determine if i wish to keep this card or not.
Frequently Asked Questions
What is Complaint #5237962 about?
Complaint #5237962 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2022-02-18T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.