Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5230505

Complaint Overview

Complaint ID: 5230505

Company: People'S United Bank, National Association

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Old information reappears or never goes away

State: Connecticut

ZIP Code: 063XX

Date Received: 2022-02-16T12:00:00-05:00

Date Sent to Company: 2022-02-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

On XX/XX/XXXX I had a chapter XXXX dismissed with Peoples Bank which was a second mortgage on my home used for a business. The first lean holder was XXXX. My credit rating keeps going down despite the fact that I have been improving on it. I spoke with XXXX XXXX of Peoples Bank about being reported as late payments on XX/XX/XXXX. He informed me that I didn't owe Peoples anything and the matter was closed and there was nothing more he could do. He suggested I take it up with the Credit Bureau. This has been damaging my credit for five years as I try to overcome the damage I suffered in the XXXX rescission. And has prevented me from obtaining a stable home for my family. Due to this inaccurate reporting, I cant buy a home due to credit and I cant rent a home due to credit. And my lease is up XX/XX/XXXX.

Frequently Asked Questions

What is Complaint #5230505 about?

Complaint #5230505 was filed against People'S United Bank, National Association regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-16T12:00:00-05:00.

How did People'S United Bank, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against People'S United Bank, National Association?

Yes, visit the People'S United Bank, National Association company profile at readthecomplaint.com/company/people-s-united-bank-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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