Credit card or prepaid card -- Trouble using your card -- Complaint #5210626
Complaint Overview
Complaint ID: 5210626
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: New Jersey
ZIP Code: 07650
Date Received: 2022-02-10T12:00:00-05:00
Date Sent to Company: 2022-02-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Website functionality issues dont allow me to cancel autopay and operator over the phone was unable to help cancel it either. Every month {$100.00} gets deducted from my business banking account whether or not my card has a balance.
Frequently Asked Questions
What is Complaint #5210626 about?
Complaint #5210626 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2022-02-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.