Checking or savings account -- Closing an account -- Complaint #5195773
Complaint Overview
Complaint ID: 5195773
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: California
ZIP Code: 91301
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My Bank Of America XXXX Account ( XXXX ) has been setup for closure by the bank 's decision. It currently has an available balance of {$2100.00} as of XX/XX/2022 and I have visited two different branches since XX/XX/XXXX, and the bankers are not letting me withdraw the funds from my soon-to-be-closed account. I have called customer protection several times and they state that the request to withdraw the funds may take from 3-5 business days, however, I believe that Bank of America is illegally holding the funds from my account for as long as they can until my account is closed. All my attempts to get the funds from my to be closed account have been useless.
Frequently Asked Questions
What is Complaint #5195773 about?
Complaint #5195773 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.