Mortgage -- Trouble during payment process -- Complaint #5195277
Complaint Overview
Complaint ID: 5195277
Company: Rushmore Loan Management Services LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Florida
ZIP Code: 33328
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was checking my credit report and I see there were a few late payments. This information affected all my credit history. I was paying as agreed all the time. I always responsible and taking care of all of my payments. I believe it was something wrong with the payment system maybe. I would like to ask you to remove these late payments from my credit history. I promise that I will make payments on time. Thank you!
Frequently Asked Questions
What is Complaint #5195277 about?
Complaint #5195277 was filed against Rushmore Loan Management Services LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Rushmore Loan Management Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rushmore Loan Management Services LLC?
Yes, visit the Rushmore Loan Management Services LLC company profile at readthecomplaint.com/company/rushmore-loan-management-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.