Credit card or prepaid card -- Improper use of your report -- Complaint #5186759
Complaint Overview
Complaint ID: 5186759
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 90039
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-04T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello. My name is XXXX XXXX. Someone has used my information at least once to open a credit card with Bank of America. Possibly more than once. I am still trying to resolve the issue with them. This account was opened and used in my name for several years. This person continues to have my information so I would like to know what I can do to stop this in the future. Thank you
Frequently Asked Questions
What is Complaint #5186759 about?
Complaint #5186759 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Improper use of your report. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.