Checking or savings account -- Managing an account -- Complaint #5179117
Complaint Overview
Complaint ID: 5179117
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Georgia
ZIP Code: 30134
Date Received: 2022-02-02T12:00:00-05:00
Date Sent to Company: 2022-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2022 on Sunday at XXXX I deposited {$510.00} dollars in my account and it gave me a receipt saying to call the number to make sure the money was deposited into the account I then called the claim specialist for Chase banking they made a claim incorrectly for {$310.00} and the gave me a claim of {$3.00} dollars I then called again to fix the issue after I fixed the issue I then called back again and they said they cant give me my money back because they said it was only {$3.00} dollars in the atm
Frequently Asked Questions
What is Complaint #5179117 about?
Complaint #5179117 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-02-02T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.