Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5177936
Complaint Overview
Complaint ID: 5177936
Company: Fidelity National Information Services, INC. (Fnis)
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: 94403
Date Received: 2022-02-02T12:00:00-05:00
Date Sent to Company: 2022-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have submitted two complaints with the CPFB asking Chex Systems ( a credit reporting company ) to tell me the reason XXXX XXXX XXXX gave in requesting my credit report on XX/XX/2021 because I believe that XXXX did NOT have a valid reason for the request. Chex Systems has twice refused to answer that question and instead replied that it removed all evidence of XXXX 's request thereby covering up what I believe to be a violation of the FCRA.
Frequently Asked Questions
What is Complaint #5177936 about?
Complaint #5177936 was filed against Fidelity National Information Services, INC. (Fnis) regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-02-02T12:00:00-05:00.
How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?
Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.