Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5174791
Complaint Overview
Complaint ID: 5174791
Company: Jpmorgan Chase & Co.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information that should be on the report is missing
State: Ohio
ZIP Code: 44266
Date Received: 2022-02-01T12:00:00-05:00
Date Sent to Company: 2022-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened an online account at Chase Bank. I entered the wrong address XXXX XXXX XXXX XXXX XXXX Ohio XXXX. My right address is XXXX XXXX XXXX XXXX XXXX Ohio XXXX. Now all my mail is getting delivered there. I have since changed my address at the bank but I am still not receiving any mail whatsoever. I submitted a Request to the United States Postal Service on XX/XX/2022 with Case number # XXXX. XXXX XXXX at the XXXX office has contacted me and that she would look at the issue. I have not heard from her since XX/XX/XXXX, at XXXX am.
Frequently Asked Questions
What is Complaint #5174791 about?
Complaint #5174791 was filed against Jpmorgan Chase & Co. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.