Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #5173829
Complaint Overview
Complaint ID: 5173829
Company: Securus J Holdings, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Confusing or missing disclosures
State: Virginia
ZIP Code: 239XX
Date Received: 2022-02-01T12:00:00-05:00
Date Sent to Company: 2022-02-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #5173829 about?
Complaint #5173829 was filed against Securus J Holdings, LLC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2022-02-01T12:00:00-05:00.
How did Securus J Holdings, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Securus J Holdings, LLC?
Yes, visit the Securus J Holdings, LLC company profile at readthecomplaint.com/company/securus-j-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.