Debt collection -- Attempts to collect debt not owed -- Complaint #5173469
Complaint Overview
Complaint ID: 5173469
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Florida
ZIP Code: 32507
Date Received: 2022-02-01T12:00:00-05:00
Date Sent to Company: 2022-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today XX/XX/XXXX at XXXX after the mail ran. I got XXXX letters from ChaseCard Member Services saying I owed 2 different card debits that were opened XXXX and closed XXXX. I had already been attacked and molested XX/XX/XXXX and non one did anything about it and was hacked through my bank at XXXX XXXX XXXX after I paid XXXX payments toward XXXX XXXX XXXX that I did not get to use. I was XXXX XXXX XXXX XXXX still not able to work nor do I have a car or a way to earn money and do not have enough XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and I can not even pay my rent and can not get help because I do not own anything. I rent a room and have no car. XXXX XXXX XXXX The accounts keep coming back as verified and a professional hacker that charges XXXX an hour told me that I needed to throw my brand new computer, phone and router away I am on. the dark web and have been hacked XXXX times and they have key loggers on my account. I have had to move XXXX times and m y complete identity has been stolen and everyone keeps saying not their job to help from ATTNY General, Sherriff, Elected officials, Police, XXXX, XXXX and more. Plus I have written y'all and the credit unions several times. I need dark web survelience I have been paying XXXX a month to credit monitoring had life lock used XXXX XXXX and put freeze and fraud on accounts. My credit dropped from XXXX after hard work to XXXX, and can not do any better. This is not my fault and continues to happen and I can not even get legal help, they think I am crazy. You can not make this up! I do not ow these bills. People are trying to get loans every XXXX seconds and have taken over my social accounts several times, and the last Sherriff that came out could not write the report as fast as the hacker was taken all my money out of my account. Then the second chance bank was not obligated to pay me full amount back and the check for XXXX bounced and I had to pay a fee for that. This ism nuts and ridiculous. I am overwhelmed, frustrated and stressed and XXXX XXXX XXXX XXXX XXXX XXXX and so much more. I want this handled after XXXX years of fighting just to survive. This is unbearable. Please contact me ASAP! I look forward to your immediate attention to this particular matter. I am tired of being put off!
Frequently Asked Questions
What is Complaint #5173469 about?
Complaint #5173469 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-02-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.