Credit card or prepaid card -- Unexpected or other fees -- Complaint #5170618

Complaint Overview

Complaint ID: 5170618

Company: Comerica

Product: Credit card or prepaid card

Sub-Product: Government benefit card

Issue: Unexpected or other fees

State: New Jersey

ZIP Code: 082XX

Date Received: 2022-01-31T12:00:00-05:00

Date Sent to Company: 2022-01-31T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I signed up for Direct Express XXXX sent my first card to XXXX PA where someone XXXX XXXX and used my entire XXXX benefits at different locations in Pennsylvania I never go XXXX XXXX PA and I never lived there, I live in XXXX NJ when I didn't recieve my card by XX/XX/2022 the day my XXXX payment of {$2100.00} was deposited on the card j called them everyday filing a fraud report with them which I just got the denial letter today XX/XX/2022 im on alot of XXXX due to XXXX problems, XXXX and other medical history I need that money for medication food and bills now I have nothing please help this place is a fraud

Frequently Asked Questions

What is Complaint #5170618 about?

Complaint #5170618 was filed against Comerica regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2022-01-31T12:00:00-05:00.

How did Comerica respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Comerica?

Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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