Credit card or prepaid card -- Improper use of your report -- Complaint #5164958
Complaint Overview
Complaint ID: 5164958
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Florida
ZIP Code: 33139
Date Received: 2022-01-30T12:00:00-05:00
Date Sent to Company: 2022-02-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had issues with my Amazon credit card. because the sync bank lowered my credit limit in the account without any real reason and because of this the bank is harming my credit report and score. Representatives from the bank told me that they are basing this decision on my past credit records and repots from my other accounts. I have an excellent credit record with Amazon and I do not consider fair that the way the company repay me is by harming my credit report lowering my credit limit any time they wanted without a satisfactory reason
Frequently Asked Questions
What is Complaint #5164958 about?
Complaint #5164958 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Improper use of your report. It was received by the CFPB on 2022-01-30T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.