Credit card or prepaid card -- Trouble using the card -- Complaint #5164530
Complaint Overview
Complaint ID: 5164530
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: Payroll card
Issue: Trouble using the card
Sub-Issue: Problem using the card to withdraw money from an ATM
State: North Carolina
ZIP Code: 275XX
Date Received: 2022-01-29T12:00:00-05:00
Date Sent to Company: 2022-01-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The Chase branch in XXXX XXXX, NC ( XXXX XXXX ) would not accept a cash advance from a legitimate card that collects wages for me from clinical trial participation when I presented it along with my ID.
Frequently Asked Questions
What is Complaint #5164530 about?
Complaint #5164530 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2022-01-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.