Credit card or prepaid card -- Advertising -- Complaint #5163824
Complaint Overview
Complaint ID: 5163824
Company: Netspend Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Advertising
Sub-Issue: Confusing or misleading advertising about the card
State: Colorado
ZIP Code: 815XX
Date Received: 2022-01-29T12:00:00-05:00
Date Sent to Company: 2022-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Unrequested XXXX " Direct Deposit, pre-paid XXXX '' phishing scam from " Brinks Money '' asserting I have an account at XXXXXXXX XXXX XXXX XXXXXXXX XXXX Problem is, XXXX 's information indicates they don't service our zip code... meanwhile, Brinks requests all sorts of info : SSN, DOB, address, etc.
Frequently Asked Questions
What is Complaint #5163824 about?
Complaint #5163824 was filed against Netspend Corporation regarding Credit card or prepaid card specifically about Advertising. It was received by the CFPB on 2022-01-29T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.