Debt collection -- Took or threatened to take negative or legal action -- Complaint #5139369
Complaint Overview
Complaint ID: 5139369
Company: Synchrony Financial
Product: Debt collection
Sub-Product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Texas
ZIP Code: 773XX
Date Received: 2022-01-22T12:00:00-05:00
Date Sent to Company: 2022-01-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
SYNCB/PPC : Yes this account is closed per my request as I rarely used Paypal Credit . I am showing a late payment ; however, I sent them a report showing that I had Covid and they granted me to pay a week later, payment was made a week later and Paypal stated they would not affect my credit due to Covid. I NEED THIS LATE PAYMENT REMOVED IN XX/XX/21.
Frequently Asked Questions
What is Complaint #5139369 about?
Complaint #5139369 was filed against Synchrony Financial regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2022-01-22T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.