Mortgage -- Struggling to pay mortgage -- Complaint #5135543
Complaint Overview
Complaint ID: 5135543
Company: Jpmorgan Chase & Co.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Nevada
ZIP Code: 89139
Date Received: 2022-01-21T12:00:00-05:00
Date Sent to Company: 2022-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This is in addition to complain no. XXXX. I received a certified letter from Chase dated XX/XX/2022 that my loan is in default and have to pay them {$19000.00}. I tried to make my monthly payment like I promised on my first complain but was refused. I need tp pay them at least 14 payments worth almost {$15000.00}. They are really trying to get us out of our home. Please help us. Thank you and God Bless.
Frequently Asked Questions
What is Complaint #5135543 about?
Complaint #5135543 was filed against Jpmorgan Chase & Co. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-01-21T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.