Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5133013
Complaint Overview
Complaint ID: 5133013
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Michigan
ZIP Code: 48125
Date Received: 2022-01-20T12:00:00-05:00
Date Sent to Company: 2022-01-21T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a complaint with Bank of America on XX/XX/2022, bank of America through it's agents closed my claim. They did not refunds that were taken out of my account and gave no explanation as to how it happened or where it happened. Bank of America has caused me to lose confidence it the Banking system and as of this moment I will not be doing business with Bank of America and I will not be extending my credit. I demand from Bank of America to furnish verification of these unauthorized transactions in accordance with Federal Law and Consumer Rights as I am the Original Creditor of the Banking System per XXXX XXXX. I demand a true investigation and the refund of all my credits to all my accounts at Bank of America as those are MY Assets 12 CFR section 205.2 ( b ) ( 1 ). My accounts are for Deposit Only.
Frequently Asked Questions
What is Complaint #5133013 about?
Complaint #5133013 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-01-20T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.