Credit reporting, credit repair services, or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #5131337
Complaint Overview
Complaint ID: 5131337
Company: Rocket Mortgage, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Washington
ZIP Code: 990XX
Date Received: 2022-01-20T12:00:00-05:00
Date Sent to Company: 2022-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Account XXXX with Rocket Mortgage. Rocket Mortgage continues to hit my credit report. Today I was informed about a NEW Account being set up with Rocket. Identity Fraud Keeps sending me alerts about Rocket Mortgage. I refinanced and am paying auto payments and am current! STOP HITTING MY CREDIT. I WANT ROCKET MORTGAGE TO STOP ANY AND ALL CREDIT INQUIRIES TO MY CREDIT OR ADDITIONAL ACCOUNTS.
Frequently Asked Questions
What is Complaint #5131337 about?
Complaint #5131337 was filed against Rocket Mortgage, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2022-01-20T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.