Payday loan, title loan, or personal loan -- Problem with additional add-on products or services -- Complaint #5128365

Complaint Overview

Complaint ID: 5128365

Company: U.S. Bancorp

Product: Payday loan, title loan, or personal loan

Sub-Product: Personal line of credit

Issue: Problem with additional add-on products or services

State: Georgia

ZIP Code: 304XX

Date Received: 2022-01-19T12:00:00-05:00

Date Sent to Company: 2022-01-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX XXXX at XXXX XXXX I get a call from a XXXX XXXX out of XXXX XXXX Florida saying Ive been approved for a loan of XXXX dollars they asked for my last four digits of my ss number after I tell them this they tell me to get the loan I needed to make a payment of XXXX a one time payment to insure the loan amount I told them I wouldnt pay it that this is a scam they laugh very loud and hung up on me their phone number is XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #5128365 about?

Complaint #5128365 was filed against U.S. Bancorp regarding Payday loan, title loan, or personal loan specifically about Problem with additional add-on products or services. It was received by the CFPB on 2022-01-19T12:00:00-05:00.

How did U.S. Bancorp respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against U.S. Bancorp?

Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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