Checking or savings account -- Managing an account -- Complaint #5122304
Complaint Overview
Complaint ID: 5122304
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Banking errors
State: Texas
ZIP Code: 77498
Date Received: 2022-01-18T12:00:00-05:00
Date Sent to Company: 2022-01-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have accounts with bank of America for long time, I transferred XXXX dollars to my savings account from my checking account for some emergency fund on XX/XX/2021 and the bank took it away from my account without notifying me, i received a letter later and called the XXXX number but the bank employee was very rude so then I made an appointment with the bank staff and went there spent about 3 hours with no solution and left, the bank manager assured me on XX/XX/XXXX that she will follow up but till now I have not heard from them. this is very hurting emotionally and physically, I am chronic XXXX XXXX patient it took me long time to recover. This money was taken because they said once upon a time my husband owned the business which I am not aware of, he does not remember either. This is wrong done but not taken care by the bank.
Frequently Asked Questions
What is Complaint #5122304 about?
Complaint #5122304 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-01-18T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.