Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #5113457
Complaint Overview
Complaint ID: 5113457
Company: Better Mortgage, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: California
ZIP Code: 902XX
Date Received: 2022-01-16T12:00:00-05:00
Date Sent to Company: 2022-01-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Horrible lender, you can't speak to loan officers, they don't respond after they do whatever it takes to get your business. Process takes over 60+ days ... Stay away, stay away, stay away!! Bait and switch between what they advertise and what they offer.
Frequently Asked Questions
What is Complaint #5113457 about?
Complaint #5113457 was filed against Better Mortgage, INC. regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-01-16T12:00:00-05:00.
How did Better Mortgage, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Better Mortgage, INC.?
Yes, visit the Better Mortgage, INC. company profile at readthecomplaint.com/company/better-mortgage-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.