Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5113278
Complaint Overview
Complaint ID: 5113278
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Can't stop withdrawals from your account
State: California
ZIP Code: 90068
Date Received: 2022-01-15T12:00:00-05:00
Date Sent to Company: 2022-01-15T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I want to complaint Bank of American. I have checking account and credit card. I was contacted them since last year. I was try to working dispute the amount unauthorized charges. I went to branch Bank of America to deposit a money on the beginning of XXXX 2021. And i was told them account unauthorized charges. The employees at counter Bank of America order new debit card to me. After that when i was purchased items on internet I choose a payment from XXXX credit account. I didnt realized items I purchased charged on my checking bank account also. I was contacted Bank of America and XXXXl to resolve this problem. And i had told them im victim of XXXX XXXXXXXX from my ex spouse.and i have a hardship on financial because since he left me with nothing and never help me pay on the bills in community property or my expenses while Im unemployment and i have legs problems. XXXX still charged me unauthorized. And i was try contact Bank of American to dispute and resolve problems i was called bank of American use my cellphone number then when someone pick up suddenly they end up my called when transferred to claims department.
Frequently Asked Questions
What is Complaint #5113278 about?
Complaint #5113278 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-01-15T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.