Checking or savings account -- Opening an account -- Complaint #5104729
Complaint Overview
Complaint ID: 5104729
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Georgia
ZIP Code: XXXXX
Date Received: 2022-01-12T12:00:00-05:00
Date Sent to Company: 2022-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Applied for online checking account on XXXX & XXXX XXXX, 2022. Each time, after submitting requested information, I receive the screen " We can't open an account for you based on the information you told us. '' There was no other explanation. This is curious as I have over XXXX XXXX other checking accounts at smaller institutions, and actually had a $ XXXX Chase credit card years ago ( which I cancelled in good standing myself ). Chase 's website is totally useless for finding out additional information regarding this unwarranted application cancellation.
Frequently Asked Questions
What is Complaint #5104729 about?
Complaint #5104729 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-01-12T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.