Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5104496

Complaint Overview

Complaint ID: 5104496

Company: U.S. Bancorp

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Maryland

ZIP Code: 21212

Date Received: 2022-01-12T12:00:00-05:00

Date Sent to Company: 2022-01-12T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On my Elan Financial Services card or Fidelity card ( Elan Financial Servi ) is what it shows up as on my credit report. It is currently incorrectly reporting that I have a {$16000.00} balance when it should only be reporting a {$1200.00} balance. This should be the balance based on the closing date of XX/XX/2021. I am not sure where they are getting a {$16000.00} balance from.

Frequently Asked Questions

What is Complaint #5104496 about?

Complaint #5104496 was filed against U.S. Bancorp regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-01-12T12:00:00-05:00.

How did U.S. Bancorp respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against U.S. Bancorp?

Yes, visit the U.S. Bancorp company profile at readthecomplaint.com/company/u-s-bancorp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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