Checking or savings account -- Opening an account -- Complaint #5091737
Complaint Overview
Complaint ID: 5091737
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: California
ZIP Code: 91367
Date Received: 2022-01-10T12:00:00-05:00
Date Sent to Company: 2022-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good afternoon, my name is XXXX XXXX Im writing u to get information on what is going on and why Im not able to open an account. And the accounts I have tried to open are either not able to be open and they arent telling me why or they are being closed and want tell me why either.. I have been a victim of identity theft and I have disclosed that to them as well. But still Im in the situation where Im still not able to open an account.. I received a letter from Bank of America telling me that if I wanted to open up a new account I cant step into a branch and do so upon visiting the branch Im Told that Im not able to open a an account and Im still not sure why not.. my account was closed with chase, Bank of America XXXX and XXXX XXXX and its not fair that Im having to go through this when I have not done anything wrong. I even tried to go in to the branches with my business information that I was given to open up a bank account and still Im not able to.. which results in me not being able to receive any business funding because of me not having a business bank account.. so Im here today to seek and find out whats going on.. and to see if theres anything that can be done to help me get a bank account open..
Frequently Asked Questions
What is Complaint #5091737 about?
Complaint #5091737 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-01-10T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.