Mortgage -- Struggling to pay mortgage -- Complaint #5091515
Complaint Overview
Complaint ID: 5091515
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Struggling to pay mortgage
State: Texas
ZIP Code: 78251
Date Received: 2022-01-10T12:00:00-05:00
Date Sent to Company: 2022-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm behind XXXX & XXXX payment on my mortgage. I got approved to roll it into the next 6 months but I can't even make a payment now. Payments are XXXX a month. I need help please
Frequently Asked Questions
What is Complaint #5091515 about?
Complaint #5091515 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-01-10T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.