Payday loan, title loan, or personal loan -- Getting a line of credit -- Complaint #5087527
Complaint Overview
Complaint ID: 5087527
Company: Synchrony Financial
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Getting a line of credit
State: North Dakota
ZIP Code: 58104
Date Received: 2022-01-09T12:00:00-05:00
Date Sent to Company: 2022-01-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I completed a prequalification application on the carecredit.com website on XX/XX/XXXX. They declined my application for credit. The website said they would provide me a written response for denial in 7-10 business days. As of XX/XX/XXXX ( 15 business days ), I have not heard from them. I called them and they refused to provide me with anything. My denial of credit does not make sense. I have an XXXX XXXX score and XXXX figure income and no delinquency on my credit report. I believe they denied me credit based on age or by mistake.
Frequently Asked Questions
What is Complaint #5087527 about?
Complaint #5087527 was filed against Synchrony Financial regarding Payday loan, title loan, or personal loan specifically about Getting a line of credit. It was received by the CFPB on 2022-01-09T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.