Debt collection -- Written notification about debt -- Complaint #5086382

Complaint Overview

Complaint ID: 5086382

Company: Synchrony Financial

Product: Debt collection

Sub-Product: I do not know

Issue: Written notification about debt

Sub-Issue: Didn't receive enough information to verify debt

State: New Jersey

ZIP Code: XXXXX

Date Received: 2022-01-08T12:00:00-05:00

Date Sent to Company: 2022-01-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I checked my credit report ( XXXX ) and saw an account by a company calling themselves XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, NY XXXX ( XXXX ) XXXX. I do not, never did have an account alleged or otherwise with this company. I attempted to bring this matter to a close by sending correspondence to XXXX, their parent company XXXX XXXX XXXX XXXX, and their Registered Agents with no results. According to the 1974 Privacy Act, I have the right to correct the record and attempted to do so to no avail. XXXX XXXX, it is believed has violated at least 10 title 15 U.S. Code violations ( see attached Notice in the form of an Affidavit XXXX and related documents ) The packet ( attached ) was sent to XXXX XXXX and the Registered Agents. The only communication received was from a guy calling himself XXXX XXXX XXXX of a lawfirm calling itself XXXX XXXX with an address of XXXX XXXX XXXX XXXX XXXX, XXXX XXXX NY XXXX. This came through the United States Postal Service and was unsolicited. His offer through the mail possibly violates title 18 1001, 1002, 1341, 1342 and needs to be addressed immediately.

Frequently Asked Questions

What is Complaint #5086382 about?

Complaint #5086382 was filed against Synchrony Financial regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-01-08T12:00:00-05:00.

How did Synchrony Financial respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Synchrony Financial?

Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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