Debt collection -- Written notification about debt -- Complaint #5086112
Complaint Overview
Complaint ID: 5086112
Company: Key 2 Recovery, INC.
Product: Debt collection
Sub-Product: Federal student loan debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: Kentucky
ZIP Code: 40517
Date Received: 2022-01-08T12:00:00-05:00
Date Sent to Company: 2022-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was attending XXXX College, and at the time they were trying to get us to fill out FASFA and my mom had trouble getting certain information and we were telling XXXX were trying to get the information but couldnt get it as fast as they wanted. I stopped attending class and told them I no longer am coming and they ended up telling me well your going to have to pay for this somehow and couple months later, I got a letter in the mail stating I have to pay {$4100.00} to Key 2 Recovery, I have no clue how to get in contact with them, Im wanting to dispute because I did stop going to the classes and I pulled out. I cant get in contact with anybody, the school was very difficult and also many of us signed up wanting to be Dental Hygienist and the school later on next year came out with that program, and didnt even notify us that they would be coming with that program so instead we could have waited for the actual program we wanted to do. This is all a big mess and me not being able to get in contact with anyone, is very unprofessional.
Frequently Asked Questions
What is Complaint #5086112 about?
Complaint #5086112 was filed against Key 2 Recovery, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-01-08T12:00:00-05:00.
How did Key 2 Recovery, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Key 2 Recovery, INC.?
Yes, visit the Key 2 Recovery, INC. company profile at readthecomplaint.com/company/key-2-recovery-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.