Checking or savings account -- Closing an account -- Complaint #5083354
Complaint Overview
Complaint ID: 5083354
Company: E*Trade Bank
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Utah
ZIP Code: 84118
Date Received: 2022-01-07T12:00:00-05:00
Date Sent to Company: 2022-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #5083354 about?
Complaint #5083354 was filed against E*Trade Bank regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-01-07T12:00:00-05:00.
How did E*Trade Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against E*Trade Bank?
Yes, visit the E*Trade Bank company profile at readthecomplaint.com/company/e-trade-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.