Credit card or prepaid card -- Incorrect information on your report -- Complaint #5080606
Complaint Overview
Complaint ID: 5080606
Company: Citibank, N.A.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: New York
ZIP Code: 11368
Date Received: 2022-01-06T12:00:00-05:00
Date Sent to Company: 2022-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Hi, I trying to resolve this problem since XXXX XXXX, i call XXXX XXXX, citi bank, i keep calling all the time to get help, XXXX XXXX i send copy off my social security, and they still don't do anything i need help, i have a closing day for my house and if I dont fixed this situation I will loose {$10000.00}, with the real state, please if you can help me i will be very happy, thankyou
Frequently Asked Questions
What is Complaint #5080606 about?
Complaint #5080606 was filed against Citibank, N.A. regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2022-01-06T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.