Checking or savings account -- Managing an account -- Complaint #5080054
Complaint Overview
Complaint ID: 5080054
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Pennsylvania
ZIP Code: 175XX
Date Received: 2022-01-06T12:00:00-05:00
Date Sent to Company: 2022-01-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Chase Total Checking + Chase Freedom XXXX XXXX {$520.00} Bonus. Bonus requirements : Open a Chase Total Checking account and within 90 days also get approved for a Chase Freedom XXXX credit card -- -Done ( I did open a Chase Total Checking account and opened a Chase Freedom XXXX credit card and purchased 500.00 dollars within the time period requirement for the 200.00 credit, which in fact was credited on my XXXX statement 20,000 points ( new card member bonus ) Within 90 days of opening a Chase Total Checking account receive a direct deposit which i did receive on XXXX to earn the {$220.00} bonus that was credited to my checking account on XXXX XXXX This complaint is based on the refusal of Chase bank to fulfill the final {$100.00} for the {$520.00} bonus. I called the bank on XXXX to inquire on this amount to be told to wait 5-10 business days for the amount to be credited. This did not happen, and made another call on XXXX only to be told again to wait 3-5 days and it should be credited to your checking account. Again calling today XXXX did not bring this issue to closure.
Frequently Asked Questions
What is Complaint #5080054 about?
Complaint #5080054 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-01-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.