Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5069749
Complaint Overview
Complaint ID: 5069749
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Illinois
ZIP Code: XXXXX
Date Received: 2022-01-04T12:00:00-05:00
Date Sent to Company: 2022-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX I was victim of a scam. The late evening of XX/XX/2021 I sent {$550.00} to a breeder in exchange of a kitten. The following morning they requested another {$1100.00} to send the kitten that was never mentioned. I called the bank and claimed this transaction as scam/fraud in less then 12 hours of the initial transaction and while the transaction in my account stated pending until 2 days later. I have all the emails and name of the receiver scam. I made a police claim right away too which advised to forward to claim to consumer finance services for help if the back would decline to return my money. My claim number with the bank is XXXX. The claim was denied. I am turning to you for help because I am a single mother ripped off of my money in hopes to surprise my child for XXXX. Please help me.
Frequently Asked Questions
What is Complaint #5069749 about?
Complaint #5069749 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-01-04T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.