Mortgage -- Trouble during payment process -- Complaint #5069632
Complaint Overview
Complaint ID: 5069632
Company: Primary Residential Mortgage
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Mississippi
ZIP Code: 388XX
Date Received: 2022-01-04T12:00:00-05:00
Date Sent to Company: 2022-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My home owners insurance has not been paid by XXXX and it defaulted XX/XX/2021. This is the second year in a roll my insurance lapsed by more than XXXX weeks the insurance company has sent XXXX the bill XXXX different ways since XXXX and still isn't paid or consulted with insurance company. The insurance company isn't sure they will even reinstate my policy after it being past due so long and with all the problems they've had from XXXX.
Frequently Asked Questions
What is Complaint #5069632 about?
Complaint #5069632 was filed against Primary Residential Mortgage regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-01-04T12:00:00-05:00.
How did Primary Residential Mortgage respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Primary Residential Mortgage?
Yes, visit the Primary Residential Mortgage company profile at readthecomplaint.com/company/primary-residential-mortgage to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.