Mortgage -- Incorrect information on your report -- Complaint #5036019
Complaint Overview
Complaint ID: 5036019
Company: Citibank, N.A.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: New York
ZIP Code: 11420
Date Received: 2021-12-22T12:00:00-05:00
Date Sent to Company: 2021-12-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My social security number was stolen by my XXXX they, they have been claiming me on her XXXX XXXX for almost 20 years, recently she opened a XXXX in my name in XXXX of XXXX and an XXXX loan in XXXX.
Frequently Asked Questions
What is Complaint #5036019 about?
Complaint #5036019 was filed against Citibank, N.A. regarding Mortgage specifically about Incorrect information on your report. It was received by the CFPB on 2021-12-22T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.