Mortgage -- Struggling to pay mortgage -- Complaint #5035423
Complaint Overview
Complaint ID: 5035423
Company: Select Portfolio Servicing, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Florida
ZIP Code: 33186
Date Received: 2021-12-22T12:00:00-05:00
Date Sent to Company: 2021-12-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
SPS select portfolio servicing Inc. is the servicer for XXXX XXXX XXXX XXXX in XX/XX/XXXX they filed a foreclosure presiding on XX/XX/XXXX the Covic 19 obligate the government to close or put on hold all proceedings., SPS continues with the foreclosure with out respecting federal and state laws., The CARES Act general prohibits a servicer of federal back mortgage loans from continuing legal remedies during the pandemic and that foreclosure should resume after XXXX. SPS has violated all rules ( copy attached of case with all entry Information ). SPs has felt on give me the opportunity to apply for loss mitigation. And has denied the opportunity for any forbearance program under CARES Act .Please Investigate and resolve as soon as possible.
Frequently Asked Questions
What is Complaint #5035423 about?
Complaint #5035423 was filed against Select Portfolio Servicing, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-12-22T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.