Checking or savings account -- Closing an account -- Complaint #5023987
Complaint Overview
Complaint ID: 5023987
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New York
ZIP Code: 11204
Date Received: 2021-12-19T12:00:00-05:00
Date Sent to Company: 2021-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is the second time in the last two years where Chase actually offered me to open a checking account. I accepted their offer, after setting up my paycheck to go into this account etc. I get a letter without any explanation, that Chase decided to end their relationship with me. Chase decided to close my account. If there is any reason that makes sense for an account closure I am more than willing to accept that. However for Chase to arbitrarily and discriminately close accounts of any legal US citizen that has a clean record and a XXXX credit score of 825+ does not sit well with me. It should not be acceptable to the US government either.
Frequently Asked Questions
What is Complaint #5023987 about?
Complaint #5023987 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-12-19T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.