Checking or savings account -- Managing an account -- Complaint #5022825
Complaint Overview
Complaint ID: 5022825
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: New York
ZIP Code: 11201
Date Received: 2021-12-18T12:00:00-05:00
Date Sent to Company: 2021-12-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
The XXXX XXXX XXXX XXXX has granted me administrative rights to the Estate of XXXX XXXX XXXX, deceased, who is my older brother. XXXX XXXX XXXX passed away on XXXX 2020. Improper ATM withdrawals were made from XXXX XXXX XXXX 's Chase bank accounts on XXXX ( XXXX ) XXXX and XX/XX/2020, a total of XXXX transactions equaling {$6600.00}. The transactions were subsequently deemed improper by Chase Bank. I am respectfully requesting that Chase Bank positively identify the perpetrator of these illegal acts through video footage or by other means available.
Frequently Asked Questions
What is Complaint #5022825 about?
Complaint #5022825 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-12-18T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.