Debt collection -- Attempts to collect debt not owed -- Complaint #5020527
Complaint Overview
Complaint ID: 5020527
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Colorado
ZIP Code: 80906
Date Received: 2021-12-17T12:00:00-05:00
Date Sent to Company: 2021-12-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Earlier fraud reports to Bank of America. No resolution as of yet. Continued auto debits. Received an insufficient funds notice as of recent. Attempted contact as seen in attachments, though no resolution has been met. I have no way to update payment, regardless of debt being validated. Continued debits and lack of ability to accommodate XXXX related to XXXX XXXX.
Frequently Asked Questions
What is Complaint #5020527 about?
Complaint #5020527 was filed against Bank Of America, National Association regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-12-17T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.