Credit card or prepaid card -- Unexpected or other fees -- Complaint #5016321
Complaint Overview
Complaint ID: 5016321
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Unexpected or other fees
State: Michigan
ZIP Code: 48207
Date Received: 2021-12-16T12:00:00-05:00
Date Sent to Company: 2021-12-16T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America is stealing money from me they are bringing up claims that were deem permanent and they are also trying to make decisions based on claims that were way pass the 90 day period of hey are trying to stick me with a XXXX claim then came with a XXXX response as to why they denied it the other one all day the same except one and a half and thats another thing how can yall approve held a claim this bank is stealing money in every way possible then the complaint specialicapls ke to ask me to stop calllimg so much but you guys are holding my ki in my are u XXXX t my child needs her medication plus more they dont care but understand that this is my family and I will fight until the the day they take every penny out this bank and shut it down because this os unacceptable they let people steal from me then send me through XXXX then made sure that they did dont giver my temporary credits then the claim that they approved went to the negative balance someone is doing a inside job at Bank of America because how was anyone able to teller withdraw my account make that make sens Bank of America HOW I WANT MY MONEY BACK AMD THE SIMPLE FACT THAT YOU GUYS ARE BEING SUED FOR MONEY LAUNDERING AMD HELPING SOMEONE SCAM MILLIONS TELLS ME ALOT ON TOP OF THE OTHER ISSUES Customers ARE FACING BECAUSE THIS BANK NEEDS TO BE INVESTIGATED OR SHUT DOWN MY FAMILY IS MY LIFE AND IM READY FOR WAR BEHIND THE PAIN YOU CAUSED ME AND MY FAMULY FET READY BECAUSE IM MAKING 10 stops f these today yall stole from the wrong woman then they duplicated claims added someone elses information to my account then they just made adjustments to my account but wen I talk to the rep they says I was denied but Im tellin her Im seeing activity in my account the credited me once and debited twice this is not ok Im in the negative because they dont know how to do their job and doing malicious things to people like me then making me suffer behind their games
Frequently Asked Questions
What is Complaint #5016321 about?
Complaint #5016321 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2021-12-16T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.