Debt collection -- False statements or representation -- Complaint #5008365
Complaint Overview
Complaint ID: 5008365
Company: T.S. Holdings
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Georgia
ZIP Code: 30083
Date Received: 2021-12-14T12:00:00-05:00
Date Sent to Company: 2021-12-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The apartments management changed and ownership changed several times. They would send out letters stating this. This caused a lot of missed communication. We then spoke with a lady name XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) who worked in the business office. We did a mutual Agreement. Because of the inconsistency with fixing things and not being able to tell us what the xtra fees on our rent bill was. No eviction was filed. We also have a letter stating the balance we owe. It says XXXX. We reached out to the apartments for several months, they told us its in collection We then reach out to the collection agency. The balance on my credit profile was XXXX I called and spoke and asked for a payment plan. They said no. Pay in full. Then about 2 days later the amount went up to XXXX they added XXXX. We called again asked why did the amount get raised? After the phone call. They raised the balance to XXXX dollars.. My lawyer has reached out numberous times. No response.. This is ruining my life. Ive had to stay with family, not able to get a place of my own. I have two small children. I want to pay this off. But only the official amount.
Frequently Asked Questions
What is Complaint #5008365 about?
Complaint #5008365 was filed against T.S. Holdings regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-12-14T12:00:00-05:00.
How did T.S. Holdings respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against T.S. Holdings?
Yes, visit the T.S. Holdings company profile at readthecomplaint.com/company/t-s-holdings to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.