Debt collection -- Communication tactics -- Complaint #5004176
Complaint Overview
Complaint ID: 5004176
Company: Wakefield & Associates, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Called before 8am or after 9pm
State: Tennessee
ZIP Code: 38002
Date Received: 2021-12-13T12:00:00-05:00
Date Sent to Company: 2022-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021, Woman called my cell phone at XXXX XXXX asking for me. When I identified myself and asked the nature of the call, she said she was with Wakefield and began stating alleged account number. When told I had no business with the stated company and asked again the nature of the call, she began reciting the alleged account again. When I yelled what is the nature of this call, she hung up. This has happened repeatedly, with no one ever stating the nature of their call or providing any other information. On prior occasions, I have told them that their representatives repeated harrassment of a XXXX individual will not resolve with their obtaining any information from me that they are seeking for whatever perceived reason they think they have for bothering me.
Frequently Asked Questions
What is Complaint #5004176 about?
Complaint #5004176 was filed against Wakefield & Associates, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-12-13T12:00:00-05:00.
How did Wakefield & Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Wakefield & Associates, INC.?
Yes, visit the Wakefield & Associates, INC. company profile at readthecomplaint.com/company/wakefield-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.