Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5004023
Complaint Overview
Complaint ID: 5004023
Company: Jpmorgan Chase & Co.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Virginia
ZIP Code: 221XX
Date Received: 2021-12-13T12:00:00-05:00
Date Sent to Company: 2021-12-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an alert from XXXX, XXXX and XXXX credit monitoring that a new inquiry hit my credit report from JPMCB XXXX XXXX on XX/XX/2021. I did not make this inquiry and reported this as fraud to XXXX, XXXX and XXXX credit monitoring. All three monitoring services advised that the inquiry came from JPMCB XXXX XXXX/ XXXX / XXXX XXXX XXXX, XXXX, DE XXXX. Please assist. Thank you.
Frequently Asked Questions
What is Complaint #5004023 about?
Complaint #5004023 was filed against Jpmorgan Chase & Co. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-12-13T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.