Debt collection -- Written notification about debt -- Complaint #4994695
Complaint Overview
Complaint ID: 4994695
Company: Rushmore Loan Management Services LLC
Product: Debt collection
Sub-Product: Mortgage debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Tennessee
ZIP Code: 374XX
Date Received: 2021-12-09T12:00:00-05:00
Date Sent to Company: 2021-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Acting by authority of Title 15 USC 1635 ( a ), and 12 C.F.R. 226.23. On XX/XX/2021 I sent Rushmore Loan Management Services LLC ( Rushmore ) via certified return receipt mail ( XXXX XXXX XXXX XXXX XXXX ) my RIGHT OF RESCISSION Notice, and AUDIT TRAIL Request/Demand pursuant to 12 USC 5561 ( 4 ), and 15 USC 1692 ( g ) validation of alleged debt ( see attachments ). Their response, ... ( Rushmore refutes all assertions of any invasion of your privacy, or abusive, or unfair debt collection practices. Other information you have requested does not relate to the servicing of your loan or identify any specific servicing errors, is considered proprietary or confidential, isoverbroad, unduly burdensome, and/or not required to provide. ) does not satisfy the obligations associated with congressional law 12 USC 5561 ( 4 ) is non-compliant and violates my consumer protection right to rescind ; investigate, validate, understand and know that mandatory material disclosures were in fact delivered in this consumer credit transaction pursuant to 12 C.F.R. 226.23 ( b ) ( 1 ) ( I ) - ( v ). At present no such evidence exist.
Frequently Asked Questions
What is Complaint #4994695 about?
Complaint #4994695 was filed against Rushmore Loan Management Services LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-09T12:00:00-05:00.
How did Rushmore Loan Management Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rushmore Loan Management Services LLC?
Yes, visit the Rushmore Loan Management Services LLC company profile at readthecomplaint.com/company/rushmore-loan-management-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.