Vehicle loan or lease -- Struggling to pay your loan -- Complaint #4989498
Complaint Overview
Complaint ID: 4989498
Company: Jpmorgan Chase & Co.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: Arizona
ZIP Code: 85741
Date Received: 2021-12-08T12:00:00-05:00
Date Sent to Company: 2021-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 my car was repossessed from my residence without proper notification. According to the bank we are late XXXX months on our payment. I know for a fact that I paid for XXXX and half of XXXX. I did not receive any letters in the mail nor did I receive any phone calls or voicemails.
Frequently Asked Questions
What is Complaint #4989498 about?
Complaint #4989498 was filed against Jpmorgan Chase & Co. regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2021-12-08T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.