Debt collection -- Written notification about debt -- Complaint #4985558
Complaint Overview
Complaint ID: 4985558
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: New Mexico
ZIP Code: 87123
Date Received: 2021-12-07T12:00:00-05:00
Date Sent to Company: 2021-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Receive notification from a different organization that I have an outstanding debt with Bank of America that posted on my credit bureau report. Account : Bank of America # XXXX. I went to several branches to validate if I have an account or not. The branch managers searched for my account. I am not able to dispute the account with the credit bureau 's because the account was opened in XXXX and last payment posted was in XXXX. I check all 3 credit bureau agencies and currently the account is not on my credit bureau report.
Frequently Asked Questions
What is Complaint #4985558 about?
Complaint #4985558 was filed against Bank Of America, National Association regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-12-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.