Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #4981475
Complaint Overview
Complaint ID: 4981475
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Money was not available when promised
State: Indiana
ZIP Code: 47408
Date Received: 2021-12-06T12:00:00-05:00
Date Sent to Company: 2021-12-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I wired {$1000.00} on XX/XX/XXXX through Chase to my brother 's bank in XXXX. It's been 3-5 business days and more. My brother has not received it and already called his bank. I went to Chase and they could not help me. This is the second time it happened. Last time I got my money ( {$3000.00} ) refunded after 3 weeks without interest or the wire fee back. This time I want that {$1000.00} back and that {$5.00} wire fee. The bank information in XXXX is confirmed and correct. This is why people hate Chase and want to use crypto currencies. Please return my money.
Frequently Asked Questions
What is Complaint #4981475 about?
Complaint #4981475 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2021-12-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.