Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4973633
Complaint Overview
Complaint ID: 4973633
Company: Herbert P. Sears Co., INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 95219
Date Received: 2021-12-03T12:00:00-05:00
Date Sent to Company: 2021-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, HP Sears on behalf of XXXX XXXX incorrectly reported a " collection '' against me, regarding services not performed by XXXX XXXX ( see letters attached ). I filed an FTC complaint against XXXX XXXX on XX/XX/XXXX, and just updated said complaint to include this information. On XX/XX/XXXX, after initially being contacted by HP Sears on behalf of XXXX I spoke with XXXX XXXX, advised him of the circumstances, and I was told to forward the FTC report and documentation, which I did, to " XXXX '' ; I never had a reply, so resent the email on XX/XX/XXXX and XX/XX/XXXX ( attached ). When I called again, I was told that I did not need to do anything further. Today, after receiving information of the reported collection, I spoke with a representative who advised me to, once again, forward documentation to " XXXX ''. I will forward the updated FTC report, the original FTC report # XXXX, along with this report to both emails listed below. The numerous previous emails remain unanswered. I have requested that they immediately remove the incorrect collection report of XX/XX/XXXX, for {$1000.00}, since services were not performed and I retained a new XXXX to begin XXXX XXXX to my son after 6 months of XXXX and no treatment. I have attached pertinent documentation and have much more if needed, specifically the numerous unanswered emails to XXXX XXXX. Thank you for your assistance.
Frequently Asked Questions
What is Complaint #4973633 about?
Complaint #4973633 was filed against Herbert P. Sears Co., INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-12-03T12:00:00-05:00.
How did Herbert P. Sears Co., INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Herbert P. Sears Co., INC.?
Yes, visit the Herbert P. Sears Co., INC. company profile at readthecomplaint.com/company/herbert-p-sears-co-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.