Credit card or prepaid card -- Trouble using your card -- Complaint #4932482
Complaint Overview
Complaint ID: 4932482
Company: Netspend Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Massachusetts
ZIP Code: 02302
Date Received: 2021-11-20T12:00:00-05:00
Date Sent to Company: 2021-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They sent a new card never got my stimulous payment. Never settled the claim. Continue to send fake cards in the mail.
Frequently Asked Questions
What is Complaint #4932482 about?
Complaint #4932482 was filed against Netspend Corporation regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2021-11-20T12:00:00-05:00.
How did Netspend Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Netspend Corporation?
Yes, visit the Netspend Corporation company profile at readthecomplaint.com/company/netspend-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.